This product is a metal acoustic ceiling material, and due to the nature of construction materials, minor damage may occur during delivery.
(We recommend ordering slightly more than your required quantity to ensure smooth installation.)

All production, packaging, and delivery are carried out through a customized, made-to-order process. Once production begins, cancellations or changes due to a simple change of mind or ordering mistakes are not possible.
(Examples: Change of mind, ordering error, exchange request, etc.)

To prevent product damage, all items are securely packaged in box units, and to minimize the risk of breakage, shipments are made via dedicated freight or cargo delivery services rather than standard parcel delivery.
(Please inform us in advance if forklifts or unloading equipment are required on site.)